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Jun 18, 2010
Jun 18, 2010
Town Pediatrics PC823 S King St, Leesburg, VA20175 USA
When we began going to Town Pediatrics about 2 years ago, the service was better. But now, every time we go the wait is over 45 minutes (for a scheduled appointment!). If you call early in the day, you can usually get in same-day for sick visits,... (More) When we began going to Town Pediatrics about 2 years ago, the service was better. But now, every time we go the wait is over 45 minutes (for a scheduled appointment!). If you call early in the day, you can usually get in same-day for sick visits, but it doesn't make up for the lack of customer service given by the staff! The only Doctor who even seems to care is Dr. Idris. All the others are more concerned about seeing the the next patient...can you say $$$? Nobody remembers who we are or our names when we go...after 2 years of sick and wellness visits with 2 kids you'd think they would! The Doctors are very dismissive of my concerns (and I consider myself a pretty laid-back mom) - I know I'm not medically trained, but I'm not an idiot and I know when something's wrong with my kid. Did I mention their phone is ALWAYS busy?? I have tried to get through sometimes for an hour!! We're fed up after years of mistreatment and a lack of customer service - we're going elsewhere!! (Hide)
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