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Windstream Communications8372 1st Avenue, Leeds, AL35094 USA
Letter of Appreciation I would like to take this time to thank you for having associates and employees that are very professional, polite and trained to detect and correct the problems that we were having. I would like to thank Mr. Burt Robison wor... (More) Letter of Appreciation I would like to take this time to thank you for having associates and employees that are very professional, polite and trained to detect and correct the problems that we were having. I would like to thank Mr. Burt Robison working for you out of the Leeds Alabama office. He showed up at the time we were promised for a service call. He was very professional and courteous. I was having a problem connecting to the internet even when the modem showed it was connected. A new updated wireless modem was mailed to us and i still had the same problem. I ran checks on my hardware and found no problems. Mr. Robison checked the incoming phone lines and found the problem to be the new modem we received in the mail. He went out to his truck and brought in another new modem and had everything running in just moments. We never received this fast and kind of service from our previous cable internet service people. Walter Valentine (Hide)
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