Anne Arundel MD, Baltimore City MD, Baltimore MD, Howard MD, Montgomery MD, Prince Georges MD, Harford MD, Frederick MD, Calvert MD, Charles MD, Carroll MD, Saint Marys MD
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I called this company at 8 a.m. on a Saturday. They said they would have someone out before 12 I asked if I could get someone out after 12 as I had an appointment already that morning and was advised that would be impossible. I canceled my appointme... (More) I called this company at 8 a.m. on a Saturday. They said they would have someone out before 12 I asked if I could get someone out after 12 as I had an appointment already that morning and was advised that would be impossible. I canceled my appointment and waited all morning. At 12:50 I called to ask if they were still coming and was told that the tech had called when he was on his way but no one answered the phone. Not true.. no one called. Then the girl said that she'd written the wrong number down. They could have someone come out on Monday even though no one would be here. I do not allow strangers access to my home when it is empty. She was rather insistent that this would be OK and very put out that I expected them to make the call on the day they'd promised. This is not a company that I'd consider giving a second chance. They can go into someone else's empty home but not mine! (Hide)
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We called Precision door late one night after our garage door was pretty much destroyed. Got a call the next day during which I received a general quote based upon the description of the damage. The rep showed up the very next day as scheduled, to... (More) We called Precision door late one night after our garage door was pretty much destroyed. Got a call the next day during which I received a general quote based upon the description of the damage. The rep showed up the very next day as scheduled, took a look at the damage and gave us the same price as I was quoted over the phone. We scheduled the installation for a couple of days later and the two workers showed up as planned, got to work and completed the job within a few hours. I was very impressed with the professionalism, straight shooting and timeliness of the whole experience. I would definitely recommend this company and we plan to buy a garage door opener from them in the near future. (Hide)
Was this Review helpful to you? 222 of 4 found this review helpful
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