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Ups Customer Center

1.5 of 5 stars 31 Reviews

24 Avis Dr, Latham, NY 12110
http://www.ups.com
(518) 786-4100 Additional Contacts
 
 

Business Details

Category

(Edit)
Mail Services & Package Shipping

Hours of Operation

(Edit)
  • Sat 09:00 AM-05:00 PM

Brands

(Edit)
  • UPS
  • UPS Shipping

Certification & Affiliations

  • Ups Freight Available (Mc- 274661- B)

Products & Services

(Edit)
  • 24-Hour Mailbox Access
  • A Variety of Shipping Services
  • Binding, Laminating, Collating
  • Boxes & Packing Supplies
  • Color & BW Copies
  • More
  • Color and Black & White Copies
  • Color and Black 7 White Copies
  • Color and Black 8 White Copies
  • Computer Time- Share Word Processing
  • Copy Services
  • Copying Services
  • Copying, Finishing and Printing Services
  • Crating Services
  • Custom Crating
  • Custom Packaging
  • Custom Packing & Crating
  • Custom Printing Services
  • Expert Packaging, Crating & Shipping
  • Finishing & Printing Services
  • Freight Service
  • Freight Services
  • Freight Services Mc-274661-B
  • Full Range of Postal and Shipping Services
  • Full Service Shipping & Packaging
  • Full-Service Packaging
  • High Speed Scanning
  • International Shipping
  • Location:
  • Mailbox & Postal Services
  • Mailbox Services
  • Moving
  • Moving & Packaging Supplies
  • Moving Boxes
  • Notary
  • Package Receipt
  • Package Receiving
  • Packaging
  • Packaging & Moving Supplies
  • Packaging and Moving Supplies
  • Packaging Materials
  • Packaging Services
  • Packaging, Shipping & Receiving & Services
  • Packaging, Shipping & Receiving Services
  • Pickups Available
  • Postal Services
  • Postal Services Shipping Packaging
  • Printing Laminating Computer Time- Sharef Word Processing
  • Self-Service Black
  • Self-Service Copiers
  • SERVICES:
  • Shipping
  • Shipping Packaging
  • Shipping Services
  • Storage
  • Tape And Markers
  • UPS
  • UPS Shipping
  • Your Reliable Shipping Partner
  • Less

Specialties

(Edit)
  • 24-Hour Mailbox Access
  • A Variety of Shipping Services
  • Binding, Laminating, Collating
  • Color & BW Copies
  • Color and Black & White Copies
  • More
  • Color and Black 7 White Copies
  • Color and Black 8 White Copies
  • Computer Time- Share Word Processing
  • Copy Services
  • Copying Services
  • Copying, Finishing and Printing Services
  • Crating Services
  • Custom Crating
  • Custom Packaging
  • Custom Packing & Crating
  • Custom Printing Services
  • Expert Packaging, Crating & Shipping
  • Finishing & Printing Services
  • Freight Service
  • Freight Services
  • Freight Services Mc-274661-B
  • Full Range of Postal and Shipping Services
  • Full Service Shipping & Packaging
  • Full-Service Packaging
  • High Speed Scanning
  • International Shipping
  • Location:
  • Mailbox & Postal Services
  • Mailbox Services
  • Notary
  • Package Receipt
  • Package Receiving
  • Packaging
  • Packaging Services
  • Packaging, Shipping & Receiving & Services
  • Packaging, Shipping & Receiving Services
  • Pickups Available
  • Postal Services
  • Postal Services Shipping Packaging
  • Printing Laminating Computer Time- Sharef Word Processing
  • Self-Service Black
  • Self-Service Copiers
  • SERVICES:
  • Shipping
  • Shipping Packaging
  • Shipping Services
  • UPS
  • UPS Shipping
  • Your Reliable Shipping Partner
  • Less

Additional Information

  • 2006 Mail Boxes Etc., Inc., Bubble Cushioning and Packing Peanuts
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Aug 8, 2014
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Last Friday morning (7/19/14) my next door neighbor brought over a package for my husband from UPS. It had been thrown on the driveway across the street from both of us, where the house is presently unoccupied, the evening before! So, the package,... (More)
Was this Review helpful to you?   Yes No   
2 of 5 stars
Aug 8, 2014
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I attempted to sign on to the web site to change delivery time. Someone else is using my email address. Tried to call local office. No one answered the phone. I have always been happy with UPS but it seems the customer service dept is lacking. Pleas... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
May 30, 2014
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I tried calling to see if I could pick up my package rather than wait a few days for the expected delivery, but no one picked up the phone! I've found USPS to be faster and more reliable.
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
Jan 21, 2014
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Customer support is useless, package not delivered, they haven't unloaded the truck they received over night, now they can't even provide me with a day when they will deliver it. It's at the Latham center (they were able to scan it it into their sys... (More)
Was this Review helpful to you?   Yes 6 No 0   
1 of 5 stars
Jan 21, 2014
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I never had problems with UPS until I moved to the area serviced by the Latham center. A while back I was home waiting for a package & I watched the delivery guy walk up to my door (without my package), and place an info notice on my door & walk awa... (More)
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
Apr 30, 2013
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Horrible doesn't even begin to cover it. I had a medical device replacement being shipped to me overnight. I watched as the truck stopped in front of my house, but the driver never got off. The web site showed "customer not available for package del... (More)
Was this Review helpful to you?   Yes 7 No 0   
2 of 5 stars
Apr 15, 2013
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I have had two packages shipped to me in the last 4 weeks from florida. I paid for 2nd day air. The first parcil arrived within the UPS time frame but barely as it was delivered on the 2nd day after 820 PM.They claim most deliverys are by 7 PM. I wa... (More)
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Mar 22, 2013
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Thanks for dropping my destroyed package which is a Folding Tonneau cover....Parts and directions laying on my porch...And I have to pay to ship it back ??? That should be a crime to deliver a crushed package with parts laying on the ground............ (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Mar 19, 2013
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Absolutely worst shipping by far.... I payed for better shipping, and it went from Nevada, to California, to Kentucky, To Connecticut, to Latham in a day. It then left Latham at 6 in the morning....Let me remind you i live 40 minutes away from lath... (More)
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Dec 4, 2012
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
They didn't deliver my package even though they parked outside my house the day it was on truck to be delivered. The next day it said the package was missed at the facility. I called the Latham facility and no answer every time I called. (3 times w... (More)
Was this Review helpful to you?   Yes 4 No 0   
4 of 5 stars
Nov 29, 2012
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I really like the service I have received from UPS. Packages are always delivered on time. Im not far from the location in Latham to pick up packages if needed. If picking up packages, it is best to arrive after 730 pm this way all the trucks have... (More)
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1 of 5 stars
Nov 8, 2012
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I don't get it... UPS has competition between Federal Express and even USPS now. They don't even remotely act as though they should be competitive in the area of customer service. Arrogance. I called the Avis Drive Latham UPS number, as with the... (More)
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
Nov 6, 2012
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Fellows in UPS misery. I discovered what to do about all of our lost packages. Call the UPS number and schedule a pick up. Choose to pay in check so you don't have to give money until the driver arrives. Then you can actually speak to a human bei... (More)
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1 of 5 stars
Sep 26, 2012
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I'm getting married... we're doing a lot ourselves. Decorations, supplies, and gifts come in fairly regularly. Or, they should be. No one will answer a phone here, such inconsistent schedule that this working woman can't keep up with the differen... (More)
Was this Review helpful to you?   Yes 1 No 0   
4 of 5 stars
Aug 1, 2012
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Initially no one answered the phone. While I was writing this review someone called from this location to say they were returning my call. Certainly did not expect that. Glad I can still rely on UPS.
Was this Review helpful to you?   Yes 0 No 1   
1 of 5 stars
Jul 17, 2012
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I had two packages to be delivered today, from the same shipper, to the same address. One was delivered. Now I'm sitting on hold with the national # for UPS because this site still doesn't answer their phone. This is utterly unacceptable "servic... (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Jul 9, 2012
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Not happy at all... It's a fact that they don't answer their phone, their hours are not convenient at all for working people and this latest package that they alledgedly attempted to deliver, the driver didn't even knock on the door because my fathe... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Jun 22, 2012
by Guest95360
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I tracked arrival of my (important) package --scanned arrival in Latham at 5:30 AM on Jan. 16. It is Jan.18 and I have yet receive it even tho I live 2 miles from the UPS facility. The facility will not answer their phone. The 800 number person was... (More)
Was this Review helpful to you?   Yes 5 No 0   
1 of 5 stars
Apr 19, 2012
by Guest01844
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
My package was left by our mailbox at the road because the driver did not want to come in the driveway. There was very little snow and no reason not to. Anyone could have taken the package and we would never have known. Given the economy I'm sure th... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Jan 10, 2012
by Guest74280
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
One of the most unfriendly places. They never answer the phone, i mean never how can you operate a business like this unbelievable
Was this Review helpful to you?   Yes 5 No 1   
1 of 5 stars
Dec 8, 2011
by Guest81369
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
don't answer their phone hard to get in touch with
Was this Review helpful to you?   Yes 6 No 1   
1 of 5 stars
Nov 4, 2011
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
All I needed was to get in contact with some one and that was impossible at the latham location. If you can't pick up a phone I don't want my packages there.
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Sep 21, 2011
by Guest56984
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
This location has absolutely no idea how to answer a phone, it doesn't matter if you call once or if you call 30 times, they won't answer. Nothing is delivered on time, it has been 2 weeks that they haven't delivered my package. Useless, extremely U... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Sep 21, 2011
by Guest19966
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
I am sitting here as i type this listening to the phone ring about 20 times and still no answer...What a joke what can brown do for you? Try answering the dam phone then you will know what you can do for me
Was this Review helpful to you?   Yes 12 No 0   
5 of 5 stars
Aug 18, 2011
by anonymous
business
Ups Customer Center 24 Avis Dr,
Latham, NY 12110
USA
Every employee at ups does an amazing job. Some people have no clue the sacrifices these men and women make (especially in between thanksgiving and new years). I would like to see some of you perform their jobs. If you cannot spell or use proper eng... (More)
Was this Review helpful to you?   Yes 1 No 24   
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