Verizon Capital Corporation

Feb 3, 2006 by HM from Plymouth Meeting, PA

The worst company I have ever dealt with
I ordered DSL over 2 months ago. It was finally installed at your end. When I went to install it in my home, I have... (More) I ordered DSL over 2 months ago. It was finally installed at your end. When I went to install it in my home, I have had nothing but grief. I have spent at least 6 hours on the phone with tech support. It has been determined that all attachments are correct in my home. Tech support said the problem was at the Verizon end. It is now almost a week and no one has done a thing to correct it. My next step is to write to the CEO of Verizon. Someone has to be informed of the shoddy treatment customers like me are getting. A neighbor of mine called tech support, and when he couldn't even connect thing correctly, they sent someone to his home to establish it. If I were a man, I would be treated correctly. After the CEO, I consult with my attorney.  (Hide)

Was this Review helpful to you?   (3) | (2)   3 of 5 found this review helpful