My computer was running extremely slow for several weeks and finally I got tire of waiting minutes for a program to open. A friend referred me to Dolomite and said they are great and don't charge outrageous prices. I called and got quotes from a few other computer shops, but ended up taking my computer to Dolomite. The staff explained everything so I could understand why my computer was running so slow and how to help it run faster. The next day and half the price I was quoted at the other computer repair shops my computer was cleaned of viruses and memory add. It runs much faster now and I only wait seconds for applications to open. I was so impressed I bought their Computer Home Assistance Program for a full year of coverage which cost less then taking my computer to any repair shop and being charged by the hour. They don't have the best store front but don't judge this book by its cover.