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Comcast Service Center

1.5 of 5 stars 13 Reviews

325 S Creasy Lane, Lafayette, IN 47905
http://www.comcast.com
(800) 934-6489
 
At your Lafayette, IN, 325 S Creasy Lane, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
 
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Jan 17, 2014
by anonymous
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
What a wonder it would be if anyone actually answered the phone at the local service center. Comcast Customer Service sends you out to your local service center for issues only they can handle and that's all fine, except for the fact that the phone... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Oct 31, 2013
by anonymous
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
Actually 1/2 star, they don't answer the phone! Comcast in general are very hard to find a "person" to talk to for customer support.
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Jul 9, 2013
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
Comcast has the WORST customer support I've ever experienced. It is very important that we have telephone service because my husband has a life alert system through it. But our service goes out frequently and there is no one to call after hours.... (More)
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5 of 5 stars
May 23, 2013
by anonymous
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
I went in today around 4 p.m. to the Creasy location to return 2 unnecessary receivers. There was only 2 people being attended to. I took my number (88) and sat briefly on one of the comfortable black chairs, as I was called in roughly 3 minutes. Sa... (More)
Was this Review helpful to you?   Yes 0 No 1   
1 of 5 stars
Jan 15, 2013
by anonymous
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
Went to drop off a payment after hours and where they have moved their payment box to is in an unlit area. I couldnt tell if my payment actually dropped down into the box because I couldnt see!! This is not safe at all!!!
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Aug 3, 2012
by anonymous
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
It took me 35 minutes to get through the line to return equipment. The staff was pleasant and helpful, but somewhat overwelmed with the workload. I suggest more employess might be in order. Another option is to provide postage paid boxes for cust... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Jul 25, 2012
by anonymous
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
Can I give you 0 stars. I have been without service for over a week. Your call service is in the Phillipenes. You have horrible customer service. Can you say goodbye. I am going to another source of TV.
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
Jun 11, 2012
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
Just hope you never have any issues with any of your services it will take forever to get through to someone. Don't try calling the number here in Lafayette you will be on hold for days, literally. They will not answer the phone because they have pe... (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
May 30, 2012
by Guest40015
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
Outsourcing your call center is a very bad idea you can't understand them half the time. You need more people working in your service centers you have to wait an hour no matter what time of the day it is, technical assisitance is needed over the pho... (More)
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1 of 5 stars
Sep 16, 2011
by anonymous
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
I would give them negative stars if possible. I have never met another group of people so incapable of doing their own jobs. The phone numbers are not correct in the phone book, the employees are rude regardless of how you treat them and I called on... (More)
Was this Review helpful to you?   Yes 5 No 0   
1 of 5 stars
Oct 6, 2010
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
I give them zero stars.. I travel for work and get cable in many diffent states every year. This is by far the worst experience Ive ever had. I have been trying to get a hold of someone for 11 months to return this cable box because their phones are... (More)
Was this Review helpful to you?   Yes 9 No 0   
1 of 5 stars
Aug 20, 2010
by Guest48996
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
I've had so many problems with comcast in this area. Not only are their phones disconnected or not turned on, but I've been waiting 4 days for my cable to be turned on, not even installed, just activated. This should take minutes, not days. They... (More)
Was this Review helpful to you?   Yes 6 No 0   
1 of 5 stars
Jul 1, 2010
business
Comcast Service Center 325 S Creasy Lane,
Lafayette, IN 47905
USA
I recently went to this branch and during the middle of the afternoon it was locked tight with no sign stating when people would be back. The people at this branch apparently have a "lunch break" that lasts for two hours from 12:00-2:00 and the way... (More)
Was this Review helpful to you?   Yes 7 No 0   

Blogs

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Jun 20, 2011
04:55:53.0
I have never in my life know service this bad. I have called 800 COMCAST 8-10 times, Creasy Lane...never got through to anyone, Indian ... (More)
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At your Lafayette, IN, 325 S Creasy Lane, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment