They are supposed to pick up 3 x a week, but they wait as long as 10 days before picking up so our entire condo reeks of garbage. They have gotten so big, and they blatently cheat their customers. We need the city to come in , and fine them. Call City Hall, and demand action

I already wrote a review but can't find it. I wish there was something to show HORRIBLE on every level. If you don't have to use them...DON'T! No service & impossible to contact the owner/manager. JUST THE WORST!!!!

Actually I wish there was some rating for horrible! This is the worst company I have ever had to deal with. Horrible service, horrible customer service, impossible to get on the phone in anything less than 1/2 hour on hold! When you do get someone they are of absolutely no help and even if you give them your credit card they can't even remember to charge it! HORRIBLE!!!!!!!!!! They have the city contract so you're stuck but know going it, it's not going to be a good experience!

I've been a customer of this company since 1999. Recently, I was out of town and was able to make an online payment on the same date that the bill was due. My thrash was not collected. Called them about it and they said they cannot send a driver to pick it up because it will cost them. On top of it I will be assessed a late fee to resume the service.