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Jan 15, 2013
Jan 15, 2013
Babies R Us - Knoxville9626 Kingston Pike, Knoxville, TN37922 USA
Worst customer service ever! I went in this store with a coupon that Babies R Us sent me that said I got $20 R Us money through my rewards card. Long story short the coupon was only ringing up as $3 off and even though it clearly said $20 they would... (More) Worst customer service ever! I went in this store with a coupon that Babies R Us sent me that said I got $20 R Us money through my rewards card. Long story short the coupon was only ringing up as $3 off and even though it clearly said $20 they would not honor it. They made me get on the phone with corporate and they would not honor the coupon that THEY SENT ME. Super inconvenient especially with a seven month old in tow. Why couldn't they just say "you're right, the coupon does say $20, here you go we'll override this." They will never get another dollar of my money especially when a brand new Buy Buy Baby just opened in town and is FAR more superior. (Hide)
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