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Time Warner Cable

1 of 5 stars 8 Reviews

1505 E David Rd, Kettering, OH 45429
http://www.timewarnercable.com/
(419) 352-8424 Additional Contacts
 
 

Business Details

Products & Services

(Edit)
  • Cable
  • Cable - High- Speed - Digital Phone
  • Cable Isn't Just Cable Anymore
  • Customer Service & Sales
  • digital cable
  • More
  • Digital Phone
  • HIGH-SPEED ONLINE
  • Home Phone Service
  • Less

Additional Information

  • Customer Service & Repairs
 

Time Warner Cable is backed by the SuperGuarantee® Program from Superpages.

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To protect yourself with SuperGuarantee, click on the shield to register the service before the work begins.

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SuperGuarantee FAQs

Q: What is the SuperGuarantee®?
A: Get peace of mind when hiring contractors, caterers, plumbers and thousands of other eligible service providers with the SuperGuarantee, a free consumer protection program from Superpages. Look for the SuperGuarantee shield to spot businesses backed by SuperGuarantee. Using a business backed by the SuperGuarantee means you can count on the service being done right, or Superpages will reimburse you up to $500*.

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A: Click on the SuperGuarantee shield to sign in and register the service before the work begins.

Q: What if I am not satisfied with the service?
A: In the unlikely event you have a problem with the provider go to SuperGuarantee.com, access your account and click on "file a claim" next to the service registration within 30 days of the registered estimated service completion date.

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A: Yes. Taking advantage of the SuperGuarantee Program by Superpages is totally free. Just select a participating SuperGuarantee business and register the service before it begins.

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A: Superpages is the core consumer brand from Dex Media, the advertising agency for local small-to medium-sized businesses across the United States. Dex Media offers unparalleled reach with the Superpages® suite of products, including Superpages directories published for Verizon®, FairPoint® and Frontier®, Superpages.com®, Superpages for your mobile and Superpages direct mail products. For more information, visit www.dexmedia.com.

For additional information on the SuperGuarantee Program visit www.superpages.com/superguarantee.
 
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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
1 of 5 stars
Jul 22, 2011
by Guest46637
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
Just cancelled their service. Getting charged 4.99 for the wireless feature of a router is unacceptable. Don't be fooled by "Advanced Wireless Networking".-It's another way of adding on to the price of the "extreme" internet service.
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Oct 21, 2010
by anonymous
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
YOU WON'T FIND A MORE INCOMPETENT SERVICE ORGANIZATION ANYWHERE. They're all over you until you sign, but once they have the signature, their 'corporate machine' immediately begins to fail you. IF YOU SIGN WITH THEM... Check EVERYTHING prior to si... (More)
Was this Review helpful to you?   Yes 4 No 0   
1 of 5 stars
Oct 12, 2010
by Guest14962
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
i am only giving them one star because it wont let you give less. i have had the competitors and there are none. time warner is the worst service provider in the market. i strongly urge everyone to go elsewhere if you can!!!!
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Apr 10, 2009
by Guest02039
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
Service is absolutely horrible. Customer service has NEVER been helpful out of all the times I have called them. They also have NO knowledge of their product-- this would help if the cable service wasn't complete garbage but no, my service "re-boo... (More)
Was this Review helpful to you?   Yes 3 No 0   
1 of 5 stars
Mar 20, 2009
by Guest84659
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
Time Warner is overpriced for what you get and the people who work in their customer service are rude and have no compassion. One woman actually told me she wouldn't wave any of my fees because then she wouldn't get her raise. I was also turned down... (More)
Was this Review helpful to you?   Yes 2 No 0   
1 of 5 stars
Oct 19, 2007
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
The management is horrible. I ordered my internet from them. The earliest that I could get it installed was two weeks after I ordered. The day that it was finally supposed to be installed they called me to let me know that they do not offer internet... (More)
Was this Review helpful to you?   Yes 7 No 3   
1 of 5 stars
Mar 26, 2006
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
I don't like any thing about them because they don't have my favorite channels available
time warner is not playing channels that dish is playing like sony tv star tv all asian indian pakistani channels i think they are going to make more money because these channels belongs to indian but few other communities also loves to watch it bec... (More)
Was this Review helpful to you?   Yes 10 No 10   
1 of 5 stars
Feb 13, 2006
business
Time Warner Cable 1505 E David Rd,
Kettering, OH 45429
USA
Not true to quotes, unreasonable, bad customer service
We were given a quote upon installation and it hasn't been right since - we've called numerous times to speak with a supervisor and received no response, they have been unprofessional and unhelpful. Unfortunately they are the only cable company in t... (More)
Was this Review helpful to you?   Yes 20 No 8   

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