Budget Rent-A-Car: Juneau - 2845 Old Dairy Rd

Showed up at 1:45 pm to pick up my rental car for which I had a reservation. Waited for 45 minutes for someone to show up at the counter. Called the manager but he did not answer his phone and I could not leave a message because his mailbox was... (More) Showed up at 1:45 pm to pick up my rental car for which I had a reservation. Waited for 45 minutes for someone to show up at the counter. Called the manager but he did not answer his phone and I could not leave a message because his mailbox was full. Called budget ¿customer service¿ and they said that someone should be there and just continue to wait. This is not the first time I had problems with the insane incompetence of this organization. My company has negotiated rates with them which means I have to keep using them, but whatever you do, DO NOT rent from this location. Everyone working here should be standing in the unemployment line.  (Hide)

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