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Dec 31, 2013
Dec 31, 2013
Tom Nehl Truck Co417 Edgewood Ave S, Jacksonville, FL32254 USA
Would not recommend their service department to any one needing work done in a timely manner. We were in need of truck repair in a hurry. When asked how long it would take we were told 8 hours and we would be ready to go. 40 hours later we received... (More) Would not recommend their service department to any one needing work done in a timely manner. We were in need of truck repair in a hurry. When asked how long it would take we were told 8 hours and we would be ready to go. 40 hours later we received the call the truck was done. We picked up the truck and headed to our next job to find out the air conditioning quit working after the repair. We called them with in an hour of the repair and were told it wasn't their problem. Very poor customer service as well as a very poor service department. We would recommend not to go there if you need reliable and timely service. (Hide)
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