We were verbally abused and threatened at the Ollie's on San Jose by another customer. It was unbelievable. It was a very unsafe situation and management did not do the right thing. People were scared and wanted the violent abusers removed from the property and this did not happen. Stong profanity and physical contact took place. This is supposed to be a kid/family friendly environment. If you want your family to be safe and have a good time, stay away from Ollie Koala's. I am sure they lost a lot of customers forever........

My daughter had a fun time here. It was clean, safe, and fun. And going to tell all my friends about it.