Coleman Travel

Jun 25, 2007 by CC-26 from Jacksonville, FL

They have more important things to do than take care of their customers
our agent had another job and was too busy to take care of our travel plans. We have been billed twice for the same... (More) our agent had another job and was too busy to take care of our travel plans. We have been billed twice for the same trip and the agent is not in much of a hurry to take care of the over charge. The agent was suppose to get us a motel reservation and after a couple of weeks and phone calls from me a couple of days before our trip I went by to pick up my cruise papers and she sat down and made reservation in a hurry. I feel we could have had better accommodations if she would have spent so time looking.I would never recommend this agency they have other things more important than the customer.  (Hide)

Was this Review helpful to you?   (2) | (2)   2 of 4 found this review helpful