Bay Pointe Dental Group

Aug 26, 2009 by Guest79977

I would not recommend them to anyone. I arrived for my first appointment for a cleaning and pain in one tooth, after... (More) I would not recommend them to anyone. I arrived for my first appointment for a cleaning and pain in one tooth, after confirming my appointment over the phone and was told that I would have to come back for my cleaning. During this appointment, they were extremelly rough and ignored my complaints of still being in pain. I arrived for my rescheduled cleaning several weeks later and was in the office for a total of two hours. For a routine cleaning? To make this all the worse experience, they told me that my insurance had not paid yet and I needed to pay myself. I told them that I would check with my insurance and pay them if they were not going to. They pulled the money out of my account that afternoon without my permission. I called them to inform them if the mistake and was told that they had the right to do this because of the paperwork that I had signed at the first appointment.  (Hide)

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