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Feb 4, 2010
Feb 4, 2010
Atmos Energy Corporation4155 Industrial Dr, Jackson, MS39209 USA
Went online to pay a bill, clicked on pay total amount due, was double charged, when I called to have the doubled amount put back into my checking account, to be told there were fees that had to be paid because the services were up for disconnect. W... (More) Went online to pay a bill, clicked on pay total amount due, was double charged, when I called to have the doubled amount put back into my checking account, to be told there were fees that had to be paid because the services were up for disconnect. When I questioned the supervisor over the phone, I was told in order to have my services reconnected I would have had to click off to the side on rates to know there would be fees added and how much, THEN I would have had to email them to request my services to be reconnected, THEN they would have emailed me back to inform me of the added fees. Sounds to me like this company is taking advantage of the fact it is freezing cold outside and people need the gas for heat. I hate I have no other option but to do business with this company! BE CAREFUL OF HIDDEN FEES! (Hide)
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