Airtron Heating & Air Conditioning

May 27, 2009 by Guest86915

We had no a/c. Scheduled for a tech to come out for repair. I was told tech would come out between 5pm-11pm. Employee... (More) We had no a/c. Scheduled for a tech to come out for repair. I was told tech would come out between 5pm-11pm. Employee even called me back after I requested repair to verify the address & zip code again. 10:30pm I called because I still hadn't heard from anyone. Answering service said they would have on-call tech call me back. On-call tech called back saying he knew nothing about the request. He wanted to call all the techs and would call me back. He calls back to say that all the techs are already home for the night. None of them had my order. Next day all I got was lame I'm sorrys, the excuses that Airtron is swamped with orders and employee who took my order was new to the job.  (Hide)

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