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East Carolina Automotive

4.5 of 5 stars 11 Reviews

3701 Gribble Rd, Matthews, NC 28104
www.eastcarolinaautos.com
Email this business
(704) 839-2405
 
Our goal has always been to ensure the complete satisfaction of every customer, while offering knowledgeable and friendly service at competitive rates. We know you have a choice of auto repair centers in the area, and we appreciate your consideration...read more
Our goal has always been to ensure the complete satisfaction of every customer, while offering knowledgeable and friendly service at competitive rates. We know you have a choice of auto repair centers in the area, and we appreciate your consideration. We provide auto repairs, brake service, oil change, and air conditioning repair, state auto inspections in Union County including Indian Trail, Matthews, and Monroe.
 
 

Business Details

Categories


Auto Air Conditioning & Heating Service & Repair, Auto Inspection, Auto Oil & Lube, Auto Service & Repair, Brakes Service & Repair

Hours of Operation

  • Mon 07:30 AM-06:00 PM
  • Tue 07:30 AM-06:00 PM
  • Wed 07:30 AM-06:00 PM
  • Thu 07:30 AM-06:00 PM
  • Fri 07:30 AM-06:00 PM
  • Sat 07:30 AM-05:00 PM

Certification & Affiliations

  • Angie's List NFIB
  • ASEŽ Certified

Customers Served

  • Residential, Commercial, Industrial

Ownership

  • Locally owned
  • Family Owned

Products & Services

  • Air Bag Service & Repair
  • Air Brake Service & Repair
  • Alignments
  • Alternator Installation & Repair
  • Antilock Brake Service & Repair
  • More
  • Auto Glass Installation & Repair
  • Battery & Ignition Service & Repair
  • Body Work
  • Brake Adjustments
  • Brake Service & Repair
  • Bumper-To-Bumper Repair
  • Clutch Service & Repair
  • Computer Diagnostics
  • Computerized Diagnosis
  • Corrosion Control
  • Cylinder Head & Block Repair
  • Differential Repair
  • Disc Brakes
  • Drive Shaft Repair
  • Drum Brakes
  • Emissions Testing
  • Engine Service & Repair
  • Exhaust System Service & Repair
  • Freon & Coolant Recycling
  • Freon Service
  • Fuel System Service & Repair
  • Gas Tanks
  • Hydraulic Brake Service & Repair
  • Hydroboost Brake Service & Repair
  • Oil & Lube
  • Power Brake Service & Repair
  • Radiator Service & Repair
  • Relining
  • Rotor Service
  • Spring Brake Service & Repair
  • State Inspections
  • Steering System Service & Repair
  • Suspension Service & Repair
  • Tire Balancing
  • Tire Recycling
  • Tire Rotation
  • Transmissions Service & Repair
  • Vehicle Inspections
  • Windshield Wiper Replacement
  • Wiring
  • Less

Payment Options

  • Diner's Club
  • MasterCard
  • VISA
  • Insured

Areas Served

  • Mecklenburg, Union, Matthews, Indian Trail, Monroe, South Charlotte, Waxhaw, Mint Hill, and the Greater Union County Area
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
5 of 5 stars
Oct 24, 2013
by anonymous
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
Wouldn't go anywhere else. Great customer service. Nice to have people who will work with you. Great atmosphere. Youre in good hands if you take your car to east Carolina.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Feb 8, 2012
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
Our company has always counted on Jerry and his team to take care of our fleet of vehicles. I would recommend Jerry to everyone needing car service. Thanks for the superior service we recieve on every visit. America First Heating and Cooling
Was this Review helpful to you?   Yes No   
5 of 5 stars
May 30, 2011
by Guest36648
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
This a great place to get your car fixed. The staff is very friendly. Thank You EastCarolina Automotive your the best
Was this Review helpful to you?   Yes No   
5 of 5 stars
Nov 15, 2010
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
I went to East Carolina Automotive to get my vehicle inspected and they were very helpful. I was in and out within 20 minutes. They were straight-forward and did not try to sell me anything I didn't need. It was a relief to get good customer service... (More)
Was this Review helpful to you?   Yes No   
2 of 5 stars
Jun 15, 2010
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
Took my van in for a small problem. They had it for 2 days and couldnt fix. They told me it was "all set" and when I came to pick it up thats when they sprung the bad news on me that they couldnt find the problem. They charged me $60 to replace a fu... (More)
Was this Review helpful to you?   Yes 0 No 2   
 
 
Business Reply to this Review by Rita business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
Thank you Jesse for saying we are nice. We are sorry that your repairs took longer than you anticipated but, when you brought in your vehicle someone else had previous tried to replace your fuel filter and made quite a mess of it. We did fix this an... (More)
5 of 5 stars
May 25, 2010
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
I have taken to a car and an suv to East Carolina Auto for state inspections and the Suv to have the shocks and a noise coming from the powersteering checked. Each time I have recieved great service and Jerry and Rita have treated me with a great de... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Apr 16, 2010
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
excellant fast service. In and out in 15 min. Pleasant staff.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Nov 11, 2009
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
I have received great service from Jerry and Rita. I have had everything done from normal service to the complete replacement of an engine. I would recommend their company to anyone looking for great service and quality work.
Was this Review helpful to you?   Yes 1 No 0   
 
 
Business Reply to this Review by East Carolina Automotive-Owners business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
We would like to let all our customers know: We really appreciate the honest feedback and the loyalty we have from our customers. We hope you will continue to send friends and family our way as the satisfaction of our customers is our top priority.... (More)
1 of 5 stars
Nov 8, 2009
by Guest28269
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
They did a "Quick Inspection" of my car for some people thinking of buying it, They told the people that the engine was bad because it made noise and had several oil leaks. I took the car to two other shops in the area and got a inspection that s... (More)
Was this Review helpful to you?   Yes 2 No 0   
 
 
Business Reply to this Review by Rita business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
We give a free pre-buy inspection to anyone interested in buying used vehicles. If the vehicle in question were taken to two other shops in the area I feel sure he was told the same thing there, as I do not know of any shop in our area that would no... (More)
5 of 5 stars
Oct 5, 2009
by Guest33356
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
We just moved to the area and really found East Carolina Automotive online one morning when our car started overheating. It happened to be a Saturday. I was so happy to finally find someone that was open on the weekend. They were very nice and thank... (More)
Was this Review helpful to you?   Yes 3 No 2   
5 of 5 stars
Jun 13, 2008
business
East Carolina Automotive 3701 Gribble Rd,
Matthews, NC 28104
USA
They were so nice, and very thorough in repairing my vehicle. Nothing was done until they fully explained what was wrong & needed to be fixed, then I okayed the job. I am very satisfied with the service I received at East Carolina Automotive
Was this Review helpful to you?   Yes 5 No 2   

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Our goal has always been to ensure the complete satisfaction of every customer, while offering knowledgeable and friendly service at competitive rates. We know you have a choice of auto repair centers in the area, and we appreciate your consideration. We provide auto repairs, brake service, oil change, and air conditioning repair, state auto inspections in Union County including Indian Trail, Matthews, and Monroe.