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Health-E-Quip803 E 30th Ave, Hutchinson, KS67502 USA
Highest accolades for the superior customer care received from Harold in the repair department! On my last trip to Kansas to visit my mother in a care home there, I called Health-E-quip desperately seeking help to get her chair running again. Thi... (More) Highest accolades for the superior customer care received from Harold in the repair department! On my last trip to Kansas to visit my mother in a care home there, I called Health-E-quip desperately seeking help to get her chair running again. This after several weeks on the telephone and getting the run around from too many companies who did not wish to talk with me regarding repair of a 9 year old power chair. Harold was patient with all my questions and through our discussion concluded the problem was quite possibly the touch pad, and they had it in stock! I made the 6 hour round trip there the following day to pick up the part. Everyone I encountered in the store was very cordial! Mother was ecstatic when the new part was installed and she once again had her 'wheels' back!! Thank you, Harold, you saved the day! :) Your employer is fortunate to have you on staff. Best regards, Susan (Hide)
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