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Apr 5, 2013
by anonymous
5
Apr 5, 2013
business
Comcast Cable2047 Max Luther Dr NW, Huntsville, AL35810 USA
Comcast Cable2047 Max Luther Dr NW, Huntsville, AL35810 USA
If you have a problem with your service or they missed their appointment after u have been waiting for hours good luck trying to get them on the phone it will tell u all customer service is busy (recording) and hang up . I,m easy going but I am fed... (More) If you have a problem with your service or they missed their appointment after u have been waiting for hours good luck trying to get them on the phone it will tell u all customer service is busy (recording) and hang up . I,m easy going but I am fed up !!! I'm going to check out Direct T V (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Comcast Cable2047 Max Luther Dr NW, Huntsville, AL35810 USA
Comcast is the absolute WORST company to have to deal with. Took half a day off work today to wait for them to show up for a service call and they never showed, never called, nothing. When I called them AGAIN, they were "very sorry" and said they... (More) Comcast is the absolute WORST company to have to deal with. Took half a day off work today to wait for them to show up for a service call and they never showed, never called, nothing. When I called them AGAIN, they were "very sorry" and said they would reschedule the service call which means I get to take ANOTHER day off work to wait for them to maybe show...maybe not. And forget getting anyone on the phone who speaks English that you can understand!!!!! (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Comcast Cable2047 Max Luther Dr NW, Huntsville, AL35810 USA
terrible service-temporary cablerun across yard may 16th after many phone calls to restore service after the april 27th storms- keep getting the run around about burying new cable. Trench cut across street july19-no new cable to replace the temporar... (More) terrible service-temporary cablerun across yard may 16th after many phone calls to restore service after the april 27th storms- keep getting the run around about burying new cable. Trench cut across street july19-no new cable to replace the temporary cable as of august 1-- two calls to comcast corporate office- numerous calls to comcast -no one follows thru- out of servce from april27-may 16th --onlt given storm credit thru may 5th. (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
Comcast Cable2047 Max Luther Dr NW, Huntsville, AL35810 USA
Comcast changed our account number, did not notify us of the change,we paid the bill with the old account number, then they cut off our service (without notice). We had to go to Comcast office to find out what the problem was (new account number),... (More) Comcast changed our account number, did not notify us of the change,we paid the bill with the old account number, then they cut off our service (without notice). We had to go to Comcast office to find out what the problem was (new account number), waited in line for 2 hours to correct their mistake. TERIBBLE customer service. (Hide)
Was this Review helpful to you? 313 of 4 found this review helpful
Comcast Cable2047 Max Luther Dr NW, Huntsville, AL35810 USA
This company's service is the worst I've ever seen. If you don't have an hour or more to stay on hold forget about talking to a customer rep. We had them set-up our digital service in December(tv and high speed internet) and in 5 trips they still h... (More) This company's service is the worst I've ever seen. If you don't have an hour or more to stay on hold forget about talking to a customer rep. We had them set-up our digital service in December(tv and high speed internet) and in 5 trips they still haven't gotten it right. Find another company if you want good and a reliable service !!!!!!!!!!! (Hide)
Was this Review helpful to you? 303 of 3 found this review helpful
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