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Allied Collision-Auto Repair Inc9826 Bissonnet St, Houston, TX77036 USA
Ordered two 2 tires, Kuhmo SPT from Allied Collision (Company). Agreed price was $280. Oct 4th, Company installed wrong/cheaper tires without my knowledge, then ran credit card for $400. Disputed additional cost. Company resisted, then credited -$12... (More) Ordered two 2 tires, Kuhmo SPT from Allied Collision (Company). Agreed price was $280. Oct 4th, Company installed wrong/cheaper tires without my knowledge, then ran credit card for $400. Disputed additional cost. Company resisted, then credited -$120 to agreed $280 price. Felt uncomfortable and intimidated and so left immediately. At home, discovered company put on Kuhmo 711 models, a much cheaper model, and removed my Mercedes Benz AMG valve caps and put on cheap black plastic caps. Called immediately, scheduled 7am next day return of tires, company agreed to full credit, and company replaced my old tires back to car. Company said they could not immediately credit the remaining $280 in refund because manager was not present. Called a week later, company agreed to again credit back the remaining $280. Company two weeks later still has not credited the remaining $280 balance as promised. Called AMEX on Oct 18th and filed a charge dispute to receive the $280 owed from Allied Collision. (Hide)
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