Stephanie G Jewelers
77 W Main St, Hopkinton, MA 01748
508-435-4444
PHOTOS AND VIDEOS
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429 Washington St, Boston, MA 02108
REVIEWS Write a Review
07/11/10
I've recently become a customer of Stephanie G. Jewelers. I read the negative reviews but decided to see for myself. I needed jewelery repaired, batteries replaced in watches, and wanted to see some Pandora charms. I was delighted with service, the watch batteries were replaced while I waited and my jewelery was repaired within the week I brought it in. Stephanie could not have been nicer, more professional or treated me with more respect. Her staff was wonderful and extremely helpful. I intend to reset my engagement ring and I know Stephanie will do a outstanding job designing something for me that I won't see on any one else's hand. Disregard any negative reviews - I'm happy I did.
07/11/10
I've recently become a customer of Stephanie G. Jewelers. I read the negative reviews but decided to see for myself. I needed jewelery repaired, batteries replaced in watches, and wanted to see some Pandora charms. I was delighted with service, the watch batteries were replaced while I waited and my jewelery was repaired within the week I brought it in. Stephanie could not have been nicer, more professional or treated me with more respect. Her staff was wonderful and extremely helpful. I intend to reset my engagement ring and I know Stephanie will do a outstanding job designing something for me that I won't see on any one else's hand. Disregard any negative reviews - I'm happy I did.
12/03/09
Stephanie G Jewelers is wonderful. The staff helped me design my Pandora bracelet and add additional charms to my Wish List. It's so much fun shopping there, the store is always beautifully decorated to the season, they offer you beverages and make the customer very comfortable. Stephanie is an amazing designer and so knowledgeable about everything to do with jewelry. She's was extremely nice to work with and very helpful to find ways to achieve the end result within my budget. I'll never go anywhere else. I can't say enough nice things about Stephanie G Jewelers.
09/01/09
I was very fortunate to inherit my aunt's jewelry when she passed away. My neighbor suggested I contact Stephanie at Stephanie G's which I did. Stephanie showed me how I could redesign the jewelry rather than sell it for gold, which I was delighted to do. As each piece was ready I received a call from her staff. Stephanie was very pleasant, extremely knowledgeable, very well educated, and I was very happy with her service. I would certainly say Stephanie G is my Jeweler. Being born and raised in Manhattan, slick is not a word that comes to my mind when I think of Stephanie G.
Being a long time customer of Stephanie G, my experiences have been more than positive. Stephanie and her store are quite popular and in DEMAND! She has a stellar reputation for design work and has created several lovely pieces for me. Yes; this takes time and individual attention and that is why I continue to shop there. Stephanie and her staff provide quality customer service and a truly friendly atmosphere. The variety of inventory makes shopping in the store fun an enjoyable. It is with pleasure that I recommend this store to anyone who is looking for a superb jeweler to meet their jewelry needs. Whether you are looking for a special gift; something for yourself; popular items such as Cape Cod style and Pandora collection; repairs; design; redesign; or planning a wedding, you can be sure they will help you find exactly what you want!
08/27/09
I've been a customer of Stephanie G's for quite a while now and I've never experienced anything but great service. They're always helpful and very friendly. I first went there to purchase a diamond ring and Stephanie took the time to sit down with me and educate me on what makes one diamond better than another. It was a great expericnce. The ring a purchased was absolutely beautiful. I will be a customer for a long, long time.
08/22/09
DISHONEST. All slick talk when you're there in person, but good luck having them do anything on time or returning your calls. Even worse, they chipped a VERY nice diamond in one of my rings when it was in to be reset and didn't tell me until I was actually in the store for pickup--though it'd apparently happened days before--and said, "We just don't know how this happened!" They offered to "shave" it to hide the chip, then acted like it was all my fault when I said I didn't want it shaved (I wanted either a replacement stone or a refund.) Since other customers were present, they even said, "We're bending over backward here!" very loudly to cover up the fact they chipped a diamond and wanted off with a simple, "That's okay." They finally replaced the stone, but it took forever and they kept congratulating themselves on their "fine customer service." Loudly.
08/12/09
Shop elsewhere. Stephanie G talks a great game, makes you feel very comfortable, and assures you that you are a priority. During initial meetings, I saw the staff as genuine and wanting to satisfy, which made me comfortable leaving my jewelery in their care. In the end, the service is more than disappointing. I agree with another reviewer, promises are not kept, calls are not returned, and Stephanie can be impossible to reach. Beyond that, the repair job on my ring was not done properly, and I had to take it to another jeweler (who, by the way, was able to repair it while I waited instead of leaving it for a week).
12/28/08
I decided to change the original setting on my wife's ring. We upgraded her diamond and remounted it into a platinum setting with diamonds down the side. Stephanie and her staff were very patient and helpful while we made this important purchase. I liked the fact that we were shown our diamond under the microscope before we left it. Stephanie also helped my wife surprise me with a new Tungsten and Platinum wedding band. My wife and I had a wonderful experience and are extremely happy with our new rings.
04/08/08
So happy I went to see the ladies at Stephanie G. Everyone was so nice and helpful. I couldn't find a wedding band to match my engagement ring but they helped me and within my budget. I went to 3 other places that weren't very nice and I was so frustrated. Amy is always there and she is incredible. She took time with me and created a fantastic ring. I also purchased my fiance's wedding band and most of my attendance gifts. I had to go on the weekends because they are only open 1 night of the week. It was usually crazy on Saturdays so make an appointment if you need more attention.
03/02/08
I love the staff at Stephanie G. They took an incredible amount of time to help me find a new setting for my engagement ring. I didn't know what I wanted but Stephanie and her staff made it easy and there was no pressure. They mapped my diamond under the microscope before I left it with them and explained in detail about diamonds, platinum vs gold, and pricing. I can't thank them enough for taking the time and caring from beginning to end about me and my sentimental jewelry.
01/31/08
Service here is awful, will never return. Purchased a ring which needed to be re-sized. Stephanie said it would take a couple days but it has been over a month and still no ring. Does not return calls ... finally got a call after calling 3x to check on status only to say that they don't know when it would be ready. Obviously this store does not care about customer service, will never return!
- Hours
- Regular Hours
Tue - Fri: Sat: - Categories
- Jewelers, Jewelry Designers, Watch Repair
- Payment Options
- AKA
Stephanie G LLC
Stephanie G Jwirs
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- Other Information
Parking: Lot