Bobs Appliance Service Center Inc

I had a very pleasant experience with this company. The repairman Eric showed up within a few hours of my call to diagnose why my window AC was not cooling the air. He had two young assistants and they opened the AC and diagnosed the problem and... (More) I had a very pleasant experience with this company. The repairman Eric showed up within a few hours of my call to diagnose why my window AC was not cooling the air. He had two young assistants and they opened the AC and diagnosed the problem and whether it was repairable. They were polite and efficient. They offered to replace my unit and install a new unit this afternoon. That kind of service is unheard of in this economy. Their service call cost 1/2 of all other companies' quotes. The only drawback is that they no longer accept credit cards. I would definitely call on them again!  (Hide)

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This company has not completed my repair work in a timely manner. The work was started in January on an AC repair and installation of new units. We have paid in advance for parts and labor. The parts have never been delivered (after 4 months).... (More) This company has not completed my repair work in a timely manner. The work was started in January on an AC repair and installation of new units. We have paid in advance for parts and labor. The parts have never been delivered (after 4 months). Scheduled appointments were either not kept or they arrived 4 to 6 hours late and would work only 1 to 2 hours. We were finally forced to suspend the work and are attempting to recoup our advance payments. No success to date. Avoid them at all costs.  (Hide)

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