Harper Car & Truck Rentals

Jun 22, 2009 by PatrickVT

Do not rent from this company, they look great but after you return the vehicle they will send you a bill for... (More) Do not rent from this company, they look great but after you return the vehicle they will send you a bill for "vehicle damages". Especially if you drop the vehicle off at the airport or after their service hours. This not only happened to me but also three of my co-workers who vacationed on the Big Island around the same time I did. About 3 months after we all returned home we received a packet in the mail with the "damages" we caused to vehicles; everything they listed was bogus and was identified before the vehicle was rented with the exception of "tire wear" and "hard water marks" on the windows. These guys are out to scam you and even if you dispute the damages with them and they agree to negate the charges over the phone, they still send the "unpaid" damages to a local collection agency, which starts an all new night-mare. In the end I paid 250 dollars for hard water spots and tire wear to the collection agency, but never again will I rent from Harpers.  (Hide)

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