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Conair Corporation150 Milford Rd, East Windsor, NJ08520 USA
Had water pics for 15 years, 1 for 11 yrs, 2 for 3 yrs. & 3rd (conair) for 6 months before it lost power. Called co. & got Return Authorization # & shiped to Phoenix. Called to check status & they could not find my return. 9-11-2012 Conair called... (More) Had water pics for 15 years, 1 for 11 yrs, 2 for 3 yrs. & 3rd (conair) for 6 months before it lost power. Called co. & got Return Authorization # & shiped to Phoenix. Called to check status & they could not find my return. 9-11-2012 Conair called to say they found my return but would take 30 BUSINESS DAYS before they would have in stock. Called 9-12-2012 could not help & would not give me the number for the NJ corp.office. Called NJ office 30 times with "busy redial" only to get busy signals. Called Customer Service again & wanted to talk to a supervisor, got Michelle. First complained about having to press "1" for English. Said this was an insult to Americans as this is an ENGLISH speaking country. Should have greeting in ENGLISH then press 1 for Spanish, 2 for whatever & then go back to English. Michelle said that was "ilrevelent". Michelle is CUBAN which explains her response & closed mind. Checked for alternative but that was on back order too. Poorly run compan (Hide)
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