Very unprofessional and rude. I've ordered from other Imos in other neighborhoods and this has to be the worse. The woman who took my order was rude from beginning to the end of the conversation while I remaiend the professional that I am. Very sad. This will be my first and last time ordering from this restaurant. There's a variety of restaurants in this area that I will give my business to and I'm sure they will appreciate keeping my business. Until the community puts their foot down and stop giving business to restaurants that are not appreciative, they'll continue to treat customers like their money doesn't count. Again very dissappointed in their lack of customer service.