Planet Beach
105 2nd St E, Hastings, MN 55033
651-438-6855
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Not only did I break out in massive hives from their sun beds, but they forced me into an extra two months of contract-- despite the issue not being a choice, but a health hazard... can they care about their clients any less? The store owner said I can keep my 4 extra services per month (total of 10) to use for spray tan, she ever told me about extra fees later down the road, so I need to spend an extra $100 on top of the few hundred she roped me in for despite health hazards. Once I decided to use the spray tan I tried asking her questions about the tone of skin vs. the level of tan... she started telling me how to maintain it, I said I am well aware of how to maintain but I want to know a general gist of tone vs. level I even said "you see hundreds of people through your doors getting various shades, you should have a general concept of what results people should have-- and you haven't once answered the question I've been asking for an hour now." she said "omg I'm not doing this." And hung up. Obviously if she doesn't know an answer she shouldn't take it out on her clients, she should be able to tell them straight up "you know, I'm not sure-- I'm going to look a little into this and see if I can get an answer." Then use her references before telling someone what shade to just use and/or hanging up on them. Legit... my spray tan hardly even looks like a tan, but maybe I should have known that when I walked into a tanning salon and saw a very pale woman behind the counter who couldn't answer any of my questions... oops, silly me!
02/25/08
This tanning salon is terrible, they never have the beds that you have paid for open. No one ever answers the phones...Who is running this place???
This tanning salon has very low quality beds, and the tanning consultants work on commission. The manager is very rude, and actually rolled her eyes at a customer when they asked a question. They will tell you whatever they can to push a sale, but they will never hold up to what they promise.
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Categories
- Day Spas, Massage Services, Skin Care, Tanning Salons
- Other Link