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Vogt RV Center5301 Airport Fwy, Fort Worth, TX76117 USA
On July 5, 2012 my husband and I purchased our first travel trailer. we did have a few minor issues that needed attention, so on Sept 15 we drove the 50 miles to Fort Worth to have the trailer repaired. The service man explained that he would need... (More) On July 5, 2012 my husband and I purchased our first travel trailer. we did have a few minor issues that needed attention, so on Sept 15 we drove the 50 miles to Fort Worth to have the trailer repaired. The service man explained that he would need to order a part for one repair ( a hose had not been correctly connected when we took posession of the trailer, so a leak had caused the counter in the outdoor kitchen to warp). Also, the wood on the dinette bench had split and the shower had not been caulked completely. He said it would take two weeks for the part to come in and the repairs to be completed. That seemed extreme to us, but we decided we had no choice, so we left the trailer and returned home. On Friday, September 28, my husband called the service center to see if the repairs had been completed. The response? Did we call you and tell you it was ready? Then it s not. Wow! we were then told that it would be another two weeks for the part to come in. (Hide)
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