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Sep 16, 2010
Sep 16, 2010
Trugreen13990 172nd Ave, Grand Haven, MI49417 USA
POOR CUSTOMER SERVICE Last year they came to do our lawn and killed 2 of my expensive newly planted plants and when I called to complained they denied any fault. In fact they said the tech didn't go near that part of yard. But I saw the little pelle... (More) POOR CUSTOMER SERVICE Last year they came to do our lawn and killed 2 of my expensive newly planted plants and when I called to complained they denied any fault. In fact they said the tech didn't go near that part of yard. But I saw the little pellets all around that area. I asked that the next time they call before they come so I could rope off that area. They never called once last year and this year they just showed up and did the lawn without even asking if we wanted to continue with their service. I called to tell them I never gave a consent for them to come this year. They said they were sorry but I still had to pay for that application. I won't be using them again.
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