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Publix Super Market at Caldwell Square460 Long Hollow Pike, Goodlettsville, TN37072 USA
To the Bakery: I have ordered many cakes from your bakery, but this last time was not a pleasant experience. I always order strawberry cake with a strawberry cream cheese icing. Let's start from the beginning. I tried for three days to order the ca... (More) To the Bakery: I have ordered many cakes from your bakery, but this last time was not a pleasant experience. I always order strawberry cake with a strawberry cream cheese icing. Let's start from the beginning. I tried for three days to order the cake (via telephone), and I would talk to someone that was new and knew nothing about taking orders. (They said that they were new, and I was put on hold many times) I finally picked up my Easter Cake on Saturday. It was the wrong size, it was an old cake and was not moist at all. It was dry and it looked and tasted like a cake mix that I would use but without being moist. The cream cheese icing was old white, yellowish looking, and not the strawberry kind that we were used to getting. I think that they had any old cake and decided to give it to me. Don't tell me that I got a fresh cake, because it was not fresh and it tasted old. (Hide)
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Publix is the largest and fastest growing employee-owned supermarket chain in the US. It's a great place to work and shop. For any Publix Pharmacy inquiries please call (615) 851-8436.
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