For over three decades, Sit 'n Sleep has grown to become one of the largest mattress retailers in the United States, selling more mattresses per store than any other retailer in the country. Sit 'n Sleep is currently comprised of 30 superstore locatio...read more
For over three decades, Sit 'n Sleep has grown to become one of the largest mattress retailers in the United States, selling more mattresses per store than any other retailer in the country. Sit 'n Sleep is currently comprised of 30 superstore locations (and counting) throughout Southern California and a large distribution center in Gardena, CA employing close to 300 people. Because every sleeper is unique, Sit 'n Sleep utilizes a proprietary technology solution for matching individual body types and sleep needs to the correct mattress type. Each Sit 'n Sleep superstore is equip
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For over three decades, Sit 'n Sleep has grown to become one of the largest mattress retailers in the United States, selling more mattresses per store than any other retailer in the country. Sit 'n Sleep is currently comprised of 30 superstore locations (and counting) throughout Southern California and a large distribution center in Gardena, CA employing close to 300 people. Because every sleeper is unique, Sit 'n Sleep utilizes a proprietary technology solution for matching individual body types and sleep needs to the correct mattress type. Each Sit 'n Sleep superstore is equipped with a Body Diagnostic Machine to find what type of mattress is the perfect fit for an individual sleeper. Please visit one of our locations at: Culver City Mattress Store - 3853 Overland Avenue, Culver City, CA 90230. Tarzana Mattress Store - 19119 Ventura Blvd., Tarzana, CA 91356. Montebello - City of Commerce Mattress Store - 7101 Telegraph Rd., Montebello, CA 90640. Laguna Hills Mattress Store - 23501 Avenida de la Carlota, Laguna Hills, CA 92653. Upland Mattress Store - 1364 West 7th St., Upland/Ontario, CA 91786. Santa Ana - Tustin Mattress Store - 1548 E. Brookhollow Dr. Ste. B, Santa Ana - Tustin, CA 92705. Santa Clarita Mattress Store - 25017 The Old Road, Santa Clarita, CA 91381. Torrance Mattress Store - 18833 Hawthorne Blvd., Torrance, CA 90504. Puente Hills Mattress Store - 1480 South Azusa Ave., City Of Industry, CA 91748. Oxnard Mattress Store - 2200 Outlet Center Dr., Oxnard, CA 93030. Westminster Mattress Store - 16595 Magnolia St., Westminster, CA 92683. Glendale Mattress Store - 130 North Central Avenue, Glendale, CA 91203. Norco Mattress Store - 1411 Hamner Avenue, Norco, CA 92860. Palmdale Mattress Store - 39432 Trade Center Drive, Palmdale, CA 93551. Murrieta Mattress Store - 39761 Avenida Acacias, Murrieta, CA 92563. Rancho Mirage Mattress Store - 71875 Highway 111, Rancho Mirage, CA 92270. Cerritos Mattress Store - 11727 South St., Cerritos, CA 90701. Brea Mattress Store - 2500 E. Imperial Hwy, Brea, CA 92821. Fullerton Mattress Store - 1620 S. Harbor Blvd., Fullerton, CA 92832. Pasadena Mattress Store - 310 South Lake Avenue (Above Walgreens), Pasadena, CA 91101. West Covina Mattress Store - 1705 Garvey Avenue, West Covina, CA 91790. Redlands Mattress Store - 2065 Orange Tree Lane, Redlands, CA 92374. Santa Monica Mattress Store - 2828 Wilshire Blvd., Santa Monica, CA 90402. Costa Mesa Mattress Store - 1706 Newport Blvd., Costa Mesa, CA 92627. Agoura Hills Mattress Store - 28501 Canwood Street, Suite 3D, Agoura Hills, CA 91301. Studio City Mattress Store - 12318 Ventura Blvd, Studio City, CA 91604. West Hollywood Mattress Store - 969 N. La Brea Ave, Los Angeles, CA 90046.
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Apr 16, 2013
by anonymous
1
Apr 16, 2013
business
Sit 'n SleepUSA
They sold me a "new bed" turned out to be used bed that had a second hand label. I was never told I was buying used. The paperwork does not say used or floor model. I was told it was new from the sales persons. Bottom line is I was lied to and feel... (More) They sold me a "new bed" turned out to be used bed that had a second hand label. I was never told I was buying used. The paperwork does not say used or floor model. I was told it was new from the sales persons. Bottom line is I was lied to and feel discussed! Never again! Beware!!! (Hide)
I went in the Carson store today and was comjpletely floored. There was a salesman there who hustled me from the time I entered to the time I left. I didn't leave with what I wanted. He was such a cad, flirt, and downright rude, that I was turned of... (More) I went in the Carson store today and was comjpletely floored. There was a salesman there who hustled me from the time I entered to the time I left. I didn't leave with what I wanted. He was such a cad, flirt, and downright rude, that I was turned off and freaked out rather than impressed with the mattress set I came to check into further --after studying online and at another mattress retailer for a month or so. I'm not leaving my contact info because I don't want your owners or God forbid - this guy to ever contact me again. Just know that his manner, style, and approach were unbecoming and unprofessional - to the extent that I after about ten minutes I didn't even want to see what I came to buy. Yuck! (Hide)
the beds from sit n sleep are junk, no wonder they are cheaper, mine is less than four years old and its shot! i have sleept on both sides and even turned it sideways the only comfertable place is the middle, I will never buy a bed there ever again!... (More) the beds from sit n sleep are junk, no wonder they are cheaper, mine is less than four years old and its shot! i have sleept on both sides and even turned it sideways the only comfertable place is the middle, I will never buy a bed there ever again!!, do not waste your money there!! (Hide)
They don't honor their warranty. I bought a mattress for $4200 with a lifetime warranty which had absolutely no support in 2 years. They refused to do anything about it because it did not sink the required 1 1/2 inches, which in my opinion is hard... (More) They don't honor their warranty. I bought a mattress for $4200 with a lifetime warranty which had absolutely no support in 2 years. They refused to do anything about it because it did not sink the required 1 1/2 inches, which in my opinion is hard to measure because of the thick pillow top and the string test they use to measure. They also charge $50 if you want them to measure again without a year going by. We can't sleep on it and now are looking for a new type of mattress. (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Sit'n Sleep Delivery people scratched our car with a box-cutter. They caused $500.00 damage and they denied responsibility from minute one. They gave us the run-around for two months: they misled us, avoided our phone calls, they asked for police... (More) Sit'n Sleep Delivery people scratched our car with a box-cutter. They caused $500.00 damage and they denied responsibility from minute one. They gave us the run-around for two months: they misled us, avoided our phone calls, they asked for police reports and then they denied any responsibility. Their Insurance carrier finally gave us the boot. He told us that the only thing we could do was to call our car insurance; then our insurance would call them (sit'n sleep's insurance), and that They would deny any responsibility all over again. There is no winning against these people! Consumers go into these retailers to buy their products, but if they cause damage to your private property during delivery, Sit'n Sleep will stick you with the bill... (Hide)
When you receive your new mattress make sure you get a matt with a new color bag, any clear bag with tape on the edges means its USED, All brand name matts have their own color bags from manufacturer, RETURNED matts from customers get air cleaned, w... (More) When you receive your new mattress make sure you get a matt with a new color bag, any clear bag with tape on the edges means its USED, All brand name matts have their own color bags from manufacturer, RETURNED matts from customers get air cleaned, wrapped in clear plastic bag and ready for RE-SALE. Its Repulsive to know that USED matts are being sold as new!!!!! Remember you get 60 day trail and if you dont like it you can return it and get another plus re-stocking fee. Where do you think the returned mattresses go? back to the customers... (Hide)
Was this Review helpful to you? 404 of 4 found this review helpful
Sit n sleep makes promises they cant deliver, and then tries to add fees for delivery of the part they do get right. They offered me two free pillows at the cerrittos store if I would take delivery on what I did not order. How insulting.. I would g... (More) Sit n sleep makes promises they cant deliver, and then tries to add fees for delivery of the part they do get right. They offered me two free pillows at the cerrittos store if I would take delivery on what I did not order. How insulting.. I would give them a minus one if I could. (Hide)
Was this Review helpful to you? 202 of 2 found this review helpful
Watch out they don't stand behind their product, we purchased 5 mattresses for $8000 and our king size was $2800 it was their switch (in house) mattress the one they make the most profit on. 3 years and the Mattress is sagging and they wont warranty... (More) Watch out they don't stand behind their product, we purchased 5 mattresses for $8000 and our king size was $2800 it was their switch (in house) mattress the one they make the most profit on. 3 years and the Mattress is sagging and they wont warranty it because it has A 4in X 4in STAIN. They never disclosed a 4 inch stain would void the warranty. The salesman said the stand behind all their products. Sit n Sleeps customer service department says the warranty card THAT COMES WITH THE MATTRESS WHEN IT WAS DELIVERED states that stains will void the mattress and they cant do anything because they just sell them its the factory their hands are tied. This bed was built exclusively for Sit n Sleep under another corporate name. So who really is the factory.........Hello they did 89 million in sales for 2010 and 86 million in sales for 2009 I like how they tell you about the warranty after the purchase and they lie inside to get you to buy the mattress. Lets not get to huffy they are nice enough (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
I've not had a better experience buying mattresses than with Sit n Sleep. I'm glad I live in So Cal. I mean have had good experiences at other places.. but 90% of my mattress purchases.... Sit n Sleep!!
Was this Review helpful to you? 101 of 1 found this review helpful
Do Not buy a mattress from any sit and sleep stores!!!! We bought one and less then a month later the sides of the Mattress came apart!!!!! Its a manufacture defect! We can not even sleep in it! The company will not take it back because it has a sma... (More) Do Not buy a mattress from any sit and sleep stores!!!! We bought one and less then a month later the sides of the Mattress came apart!!!!! Its a manufacture defect! We can not even sleep in it! The company will not take it back because it has a small stain the size of a dime. They will not help. The Mattress was approved to be replaced but when the van came to pick it up and they refused to take it. We are stuck with a Mattress that was expensive and now unsleepable!!!!!!!!!!!! DO NOT BUY from SIT and SLEEP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!We will be calling our Lawyers!!!!!!! (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
I've been a Sit 'n Sleep customer for 20 years. They've always taken good care of me and my family. I just bought my daughter a new mattress for her apartment last month.
Was this Review helpful to you? 434 of 7 found this review helpful
no no no no! Buyers beware! They may seem sweet and helpful when you are buying a bed but when it comes time to replace a $1000 bed that developed a 3 inch dip after just on year, it simply is the worst experience every.
I bought a new bed to ex... (More) no no no no! Buyers beware! They may seem sweet and helpful when you are buying a bed but when it comes time to replace a $1000 bed that developed a 3 inch dip after just on year, it simply is the worst experience every.
I bought a new bed to exchange the crappy one and the delivery guy showed up after 5 hours with my new $1700 bed and then refused to give it to me, or take away the old one!!!!!
Watch out, its the biggest hassle in the world! management refused to help or rectify the situation!
(Hide)
Was this Review helpful to you? 131 of 4 found this review helpful
The silly advertising got me in the store, but they delivered for us!
Ok, I have to admit--as a longtime LA resident I've heard the You're killing me Larry advertising for years. Because it is over the top and even sometimes slightly grating, I wasn't sure I should shop there. But I gave them a try and I have to say t... (More) Ok, I have to admit--as a longtime LA resident I've heard the You're killing me Larry advertising for years. Because it is over the top and even sometimes slightly grating, I wasn't sure I should shop there. But I gave them a try and I have to say that I am absolutely delighted. The key thing is that their salespeople are really mattress gurus--they really knew how to help guide us to the right mattress that fits our budget but more importantly our sleep style.
I guess there is a reason they're so successful. Count me in as another happy customer. (Hide)
Was this Review helpful to you? 8108 of 18 found this review helpful
I was dreading shopping for a mattress, but Sit 'n Sleep made it easy and actually pleasurable. The selection was outstanding, and the salesperson so helpful. I was also able to get delivery the next day. It was surprisingly a great experience.
Was this Review helpful to you? 111211 of 23 found this review helpful
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For over three decades, Sit 'n Sleep has grown to become one of the largest mattress retailers in the United States, selling more mattresses per store than any other retailer in the country. Sit 'n Sleep is currently comprised of 30 superstore locations (and counting) throughout Southern California and a large distribution center in Gardena, CA employing close to 300 people. Because every sleeper is unique, Sit 'n Sleep utilizes a proprietary technology solution for matching individual body types and sleep needs to the correct mattress type. Each Sit 'n Sleep superstore is equipped with a Body Diagnostic Machine to find what type of mattress is the perfect fit for an individual sleeper. Please visit one of our locations at: Culver City Mattress Store - 3853 Overland Avenue, Culver City, CA 90230. Tarzana Mattress Store - 19119 Ventura Blvd., Tarzana, CA 91356. Montebello - City of Commerce Mattress Store - 7101 Telegraph Rd., Montebello, CA 90640. Laguna Hills Mattress Store - 23501 Avenida de la Carlota, Laguna Hills, CA 92653. Upland Mattress Store - 1364 West 7th St., Upland/Ontario, CA 91786. Santa Ana - Tustin Mattress Store - 1548 E. Brookhollow Dr. Ste. B, Santa Ana - Tustin, CA 92705. Santa Clarita Mattress Store - 25017 The Old Road, Santa Clarita, CA 91381. Torrance Mattress Store - 18833 Hawthorne Blvd., Torrance, CA 90504. Puente Hills Mattress Store - 1480 South Azusa Ave., City Of Industry, CA 91748. Oxnard Mattress Store - 2200 Outlet Center Dr., Oxnard, CA 93030. Westminster Mattress Store - 16595 Magnolia St., Westminster, CA 92683. Glendale Mattress Store - 130 North Central Avenue, Glendale, CA 91203. Norco Mattress Store - 1411 Hamner Avenue, Norco, CA 92860. Palmdale Mattress Store - 39432 Trade Center Drive, Palmdale, CA 93551. Murrieta Mattress Store - 39761 Avenida Acacias, Murrieta, CA 92563. Rancho Mirage Mattress Store - 71875 Highway 111, Rancho Mirage, CA 92270. Cerritos Mattress Store - 11727 South St., Cerritos, CA 90701. Brea Mattress Store - 2500 E. Imperial Hwy, Brea, CA 92821. Fullerton Mattress Store - 1620 S. Harbor Blvd., Fullerton, CA 92832. Pasadena Mattress Store - 310 South Lake Avenue (Above Walgreens), Pasadena, CA 91101. West Covina Mattress Store - 1705 Garvey Avenue, West Covina, CA 91790. Redlands Mattress Store - 2065 Orange Tree Lane, Redlands, CA 92374. Santa Monica Mattress Store - 2828 Wilshire Blvd., Santa Monica, CA 90402. Costa Mesa Mattress Store - 1706 Newport Blvd., Costa Mesa, CA 92627. Agoura Hills Mattress Store - 28501 Canwood Street, Suite 3D, Agoura Hills, CA 91301. Studio City Mattress Store - 12318 Ventura Blvd, Studio City, CA 91604. West Hollywood Mattress Store - 969 N. La Brea Ave, Los Angeles, CA 90046.
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