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Jul 2, 2009
Jul 2, 2009
Gainesville Family Dental Center2420 Old Flowery Branch Rd, Ste 101, Gainesville, GA30504 USA
This office has some issues with disorganization, but the people there are pleasant. The hygenist was very nice, as was the receptionist. The dentist only spent about 1 minute doing a quick glance of the x-rays and my teeth and then went on her way.... (More) This office has some issues with disorganization, but the people there are pleasant. The hygenist was very nice, as was the receptionist. The dentist only spent about 1 minute doing a quick glance of the x-rays and my teeth and then went on her way. My main complaint is that I was told I needed (and was covered for) a full set of X-rays. Turns out, I was not actually covered for them, though they assured me that I was. I didn't find this out until about 2 months after my appointment when they had received refusal from my insurance and sent me a bill claiming I was past due on the account. I called and they explained that their system automatically says "past due" even though they didn't send a bill previously. The visit ended up costing more than I had planned on originally, so I would beware of assuming they know what they're talking about when it comes to billing and insurance issues... (Hide)
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