THIS STORE HAS THE ABSOLUTE WORST CUSTOMER SERVICE EVER!!! I CAME IN TO EXCHANGE A PANDORA BRACELET THAT WAS GIVEN TO ME AS A BIRTHDAY GIFT AND I RECEIVED NO FORMAL GREETING, NO ONE ASKED IF THEY COULD HELP ME! SOMEONE CAME IN AFTER ME AND WAS PROMPTLY GREETED AND HELPED AND FINALLY I SAID SOMETHING TO THE LADY ABOUT IT. I WILL DRIVE HALF WAY AROUND THE WORLD BEFORE I GO TO THIS PLACE AGAIN. NO WONDER THE PARKING LOT IS ALWAYS EMPTY.



I WENT TO ANNAPOLIS MALL AND WAS GREETED BEFORE I EVEN GOT INTO THE STORE. WAS ASKED IF I WANTED SOMETHING TO DRINK. THEY WERE GRACIOUS TO HELP ME FIND WHAT I WAS LOOKING FOR AND WERE WILLING TO ANSWER ANY QUESTIONS THAT I MAY HAVE. NOW THAT'S CUSTOMER SERVICE! YOU MAY WANT TO TAKE A FEW POINTERS!!