I had one of the best experiences I have ever had in this salon. Jen was my stylist, and she did an awesome job. Many times I have gone to the "chain" salons and they have fell very short of my expectations. When I went in, I wasn't sure exactly what I wanted done and she sat down with me and helped me figure it out. She didn't just do what she thought would look best; she wanted to make sure it was what I wanted! She is great!