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Brothers Ii Cleaners3527 Blue Bonnet Cir, Fort Worth, TX76109 USA
Took in 5 pcs for dry cleaning. Picked up those 5 & dropped off 2 more. When I got home, the top jacket had NO dry cleaner tag, 1 sleeve was inside out, & garment was still soiled and never dry cleaned. I went to pick up 2nd 2 pcs & took in the un... (More) Took in 5 pcs for dry cleaning. Picked up those 5 & dropped off 2 more. When I got home, the top jacket had NO dry cleaner tag, 1 sleeve was inside out, & garment was still soiled and never dry cleaned. I went to pick up 2nd 2 pcs & took in the uncleaned jacket to gt it re-done. The 10 minute discussion with the employee at the counter was unsuccessful "because the garment does not have our tag" and I couldn't prove "Have you worn it?" was no! He would not take my info to have owner call me (that's who he told me I'd have to talk to.) Employee would not take it or redo it or offer anything, and NO sorry even! To top it off, a skirt, 1 of 2 pcs, in the second order, was also dirty and not cleaned, even though it DID have one of their dry cleaning tags. My daddy always said, "The best thing you can do to a company that is no good is to not go back!" That's what I'm going to do, as well as post this complaint wherever I can find a place to post a review. BAD service, rude people. (Hide)
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