Everytime I had a question or concern of any kind.The owner/employees had no problem answering any and all of my questions and concerns.Very pleasant pet store to visit and to see all the unique and beautiful animals and to purchase that special companion you been searching for.Very nice employees at Iseman's..Love to visit them when I can. I recommend Iseman's to anyone who loves to just look and to purchase a companion for themselves. Very nice envirement to be in. : )