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Mar 1, 2011
Mar 1, 2011
Ross Dress For Less5885 Spout Springs Rd, Flowery Branch, GA30542 USA
phone number ending in 6742 is incorrect!!! I notified manager in first week of December, another manager first week of January, and the corporate office mid January. I understand why they want to keep the number incorrect. I had a bad experience... (More) phone number ending in 6742 is incorrect!!! I notified manager in first week of December, another manager first week of January, and the corporate office mid January. I understand why they want to keep the number incorrect. I had a bad experience with some damaged merchandise at full price. I was told by the corporate office that the district manager has reduced the price of the merchandise or either removed it from stock. When I went back in the store two weeks later, the merchandise was back on the shelf, still full price, and still damaged. Thanks for the lies. So I can not call and complain to the store because the number is wrong. Good strategy!!! I have to give them credit on that end. I guess the fact that customers couldn't call in during the holidays to find store hours wasn't a big concern. Had I not finally called corporate the number would never get fixed. Terrible customer service skills. (Hide)
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