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Fernley Hay & Grain808 Old Highway 40, Fernley, NV89408 USA
This is an example of a business that is only surviving because they have no local competition in a small town. They have HORRIBLE service (actually, NO customer service and NO MANNERS). The employees are RUDE, NASTY, and UNHELPFUL. They also DO NOT... (More) This is an example of a business that is only surviving because they have no local competition in a small town. They have HORRIBLE service (actually, NO customer service and NO MANNERS). The employees are RUDE, NASTY, and UNHELPFUL. They also DO NOT ACCEPT RETURNS OF ANY KIND and do not stand behind their products or quality. They would not take back a bale of hay ridden with mold on the inside 1 DAY AFTER PURCHASE, and denied any responsibility. They also REFUSE to accept items WITH A RECEIPT for return or exchange, even when the product was broken upon purchase and it's THE STORE'S FAULT FOR SELLING IT. I would rather drive the distance to Reno or Fallon before wasting any of my hard-earned money on this AWFUL business, AND SUGGEST YOU DO THE SAME!! In addition, my friend went into this store with her 2 year old WHO WAS BITTEN BY A RAT in a cage for sale. They made NO EFFORT TO HELP, APOLOGIZE, OR ASSUME ANY RESPONSIBILITY. TERRIBLE BUSINESS, DEPLORABLE ATTITUDE!! (Hide)
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