"On-Site Manager" is never there but when the owner is there she makes sure she shows up and maintenance is out working like they do that every day or week. She shows favoritism to tenants and some tenants she knows of their problems or complaints and does nothing to help. For all the money she is making you would think she would make sure the tenants, the people who pay their monthly rent and mortgage, didn't have any complaints. Maybe if she stopped shutting the office down with someone inside for hours she could help the tenants out more. It is a good idea to start listening to tenant complaints and work to help them instead of behaving as if you are superior to them.

Onsite manager and family smokes pot, brings it onto the property. If thats not unlawfull then why are they getting away with it, do a drug test on them