Our agency was established in 1977 when Joe, employed 20 years by Metropolitan Life Insurance, decided to go into business for himself. In the ensuing years the company has grown to include a professional staff of 10 insurance specialists plus an office of 35 highly trained customer service representatives. At present, Viveiros Insurance serves the insurance needs of about 25,000 individuals and families, and the insurance needs of over 2,500 business concerns in Massachusetts and Rhode Island. Our office includes, in addition to a powerful computer for record keeping, a special rating computer so that an instant comparison can be made of competing insurance companies for the same insurance product. Our professional associates, in addition to their CPCU or CLU or other professional training, are urged to match the policy to the buyer by attention to detail and personal service. We do not work for an insurance company: we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment. We represent a carefully selected group of financially sound, reputable insurance companies, and place your policy with the company offering the best coverage at a competitive price. Our professional staff analyzes your insurance requirements first from the viewpoint of RISK MANAGEMENT. By risk elimination, risk reduction, risk transfer or risk assumption the cost of your package of insurance may be considerably reduced. Your existing insurance is examined and recommendations and cost comparisons are submitted to you for review. THE SERVICES YOU CAN EXPECT: A complete insurance needs analysis. We design a responsible protection program for you. We select the company or companies best suited to your situation and present you with a competitively priced proposal. We move quickly to get fair, prompt claim settlement. We periodically review the adequacy of your insurance program. We look for ways to save you money. If desired, we arrange budget payment plans.