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Sep 19, 2013
Sep 19, 2013
Action Rent-All & Party Time121 River Ave, Eugene, OR97404 USA
Horrible!! I had my wedding in North Bend, Oregon a few weeks ago and had rented a very large tent, chairs, tables, and linens for my wedding reception. (Just shy of $3,000.00)
The company was suppose to arrive around 10 am and then tent was suppos... (More) Horrible!! I had my wedding in North Bend, Oregon a few weeks ago and had rented a very large tent, chairs, tables, and linens for my wedding reception. (Just shy of $3,000.00)
The company was suppose to arrive around 10 am and then tent was suppose to be completely up around 1pm.
They delivery was 5 hours late showing up to the venue!! Anyone who has planned a wedding know that decorating and setting up for the reception takes time. Well they showed up at 3 pm with the delivery and didn't have the tent up until 6 pm.
This was after all of our groomsmen unloaded all of the chairs and tables, and set all of the chairs up at the ceremony site (275 chairs)
Also...,I had called the company at 10:45 am that day (when they were at that time 45 minutes late to ask where they were....the lady said they were running about an hour late therefore I should be expecting them in about 20 minutes)
I'd also like to mention...the company truck was seen about 30 minutes from our wedding venue having a sit down lunch at 12:30 (already 2.5 hours late) and didn't show up until 3 pm!!
We didn't get to our rehearsal dinner till 9 pm :( (originally scheduled at 7 pm)
Horrible service and the owner has yet to call us back or make the situation right. We've called them a handful of times.
I'd give 0 stars but I had to have a minimal of 1 (Hide)
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