Superior Ready Mix1508 Mission Road, Escondido, CA92029 USA
So disappointed with the office staff. unknowledgable, can not follow basic accounting practice. We have had numerous... (More) So disappointed with the office staff. unknowledgable, can not follow basic accounting practice. We have had numerous negative feed back inregards to clearing up billing issues. We are amazed they are still in business. (Hide)
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Superior Ready Mix1508 Mission Road, Escondido, CA92029 USA
made an order for a full load 4 days prior to delivery and gave cell no. to dispatcher. On the date of the delivery... (More) made an order for a full load 4 days prior to delivery and gave cell no. to dispatcher. On the date of the delivery Superior was a no show; it was misting at site but no phone was received - called dispatch he said that no deliveries we set for that day - I told him I made the call and he said well its raining (which it was not) so we cancelled - I said I never got the call - after speaking with him for a few minutes he said he could get a truck out in about 45 min. I said ok but wanted some consideration in that I had a crew waiting for some time now he said well I will have to check with the other dispatcher (what was to check?) then he said well i would have canceled the delivery also without calling you - I canceled the delivery. If this company that prides itself on customer service can't make a 10 sec. phone call to a client that has used them 1/2 dozen times in the last year to check, then they really don't want my business.
The Rabbit Source ( Ramona ) (Hide)
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