Worst Cable Company ever! After 3years, that's when they bought out the old cable comp. they finally send a letter saying they're getting new equipment and offer TIVO. I've had a new (then)TIVO for 3 years that I could not use. After delaying my install of new stuff 30 days, they still do not know how to install or setup a TIVO. They even offered me one in the letter they sent! If our stupid Congress would let other cable companies compete, I'd drop this company faster than you could blink..