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Aug 30, 2010
Aug 30, 2010
Edwards Federal Credit Union10 S Muroc Dr, Edwards, CA93524 USA
This is the worst bank I've ever used. Their service is beyond poor. The tellers have an attitude and they're very unprofessional. All two locations (Lancaster and Edwards AFB) are poorly maintained. It feels like you're going to the DMV or Social S... (More) This is the worst bank I've ever used. Their service is beyond poor. The tellers have an attitude and they're very unprofessional. All two locations (Lancaster and Edwards AFB) are poorly maintained. It feels like you're going to the DMV or Social Security Office in the hood. The Lancaster branch was robbed so many times they had to install a bullet proof "man trap" which only allows in one person at a time while they scan you for weapons. We've had continuous problems with them double charging our account for things. When it comes to providing a service, they tend to make up new rules as they go. I asked for a checking account print out today which they said there would be a $2 service fee for, but when I asked for the same thing last week not a word about it. Of course their employee turn over rate is ridiculous. I go in there about once a month and it's like they have a entirely different staff. I've had it, closing the account soon. AWFUL! (Hide)
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