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The Home Depot13100 Valley View Rd, Eden Prairie, MN55344 USA
Will no longer do business with Home Depot
Purchased 'non-fire' fireplace and, & while in warranty blower fan squealed such as would a dry bearing. Called manufacturer w/ phone # from Home Depot and got replacement part manufacturer said "Just pop the old one out and pop the new one in." Mec... (More) Purchased 'non-fire' fireplace and, & while in warranty blower fan squealed such as would a dry bearing. Called manufacturer w/ phone # from Home Depot and got replacement part manufacturer said "Just pop the old one out and pop the new one in." Mechanic son came for Thanksgiving, spent nearly two hours installing after which it still did not work. Went to Home Depot
and their response was (in effect) we should have read the fine print. Not their problem - strictly between manufacturer and us. WE DID NOT BUY THE UNIT FROM THE MANUFACTURER.
Home Depot would neither repair nor replace and the would not give us our money back. (Hide)
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