Nissan of East Providence

This dealership has a great website. In addtion customer service is goal one. I have subscribed to their e-mail updates and the information provided to me on a monthly schedule has ensured that I am an educated consumer.

Was this Review helpful to you?   (5) | (4)   5 of 9 found this review helpful

Fantastic service department .... great staff all around.

Was this Review helpful to you?   (12) | (10)   12 of 22 found this review helpful

The service dept. is very unprofessional. My new vehicle has been there twice in the last week and is still not fixed. They do not call me. I have to call them. One associate told me he would call me the next day to let me know what was happening... (More) The service dept. is very unprofessional. My new vehicle has been there twice in the last week and is still not fixed. They do not call me. I have to call them. One associate told me he would call me the next day to let me know what was happening and never did. They have now had the vehicle for 4 days total to fix the AC and have only called me once during the entire time, after my husband called and let them know he was angry. They also agreed to give me a rental car while my vehicle was being fixed. When I got there they asked me to come back the next day because they could not find a rental car to put me in. I refused and was given a used, much smaller and unclean car off the lot. My vehicle is only 4 months. I am about to have a baby, and I need my Pathfinder back to fit my family of five. They continue to put me on the back burner. As I type this review, I have still not heard from the dealership. I regret buying from this dealership.  (Hide)

Was this Review helpful to you?   (13) | (12)   13 of 25 found this review helpful