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Jul 18, 2013
Jul 18, 2013
Young Williams Child Support1911 Upper Finley Rd, Dyersburg, TN38024 USA
Terrible customer service, upon calling for my boyfriend I was asked to give his information so they could pull up the case. After listening to the representative type for about 10 minutes, she finally came back on the line only to tell me he would... (More) Terrible customer service, upon calling for my boyfriend I was asked to give his information so they could pull up the case. After listening to the representative type for about 10 minutes, she finally came back on the line only to tell me he would have to call to discuss any thing related to his case. I asked her why she couldn't have just initially told me this instead of making me wait, of course no explanation was given. Upon telling her he had left a message for a callback earlier today I asked how often the messages are monitored, well he should hear back from us on Monday. Today is Friday and you are answering the phone, couldn't you just call him back now. Common sense in this day and age is almost completely gone. (Hide)
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