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Southern States Volkswagen of Durham

5 of 5 stars 54 Reviews

3823 Durham Chapel Hill Blvd., Durham, NC 27707
http://www.ssvwdurham.com/
Email this business
(919) 493-7411
 
At Southern States Automotive, we are proud to give you the best prices and the most outstanding service in the Carolinas. Southern States is a family owned dealership with 8 other locations. We have been in business for 45 years by doing business the...read more
At Southern States Automotive, we are proud to give you the best prices and the most outstanding service in the Carolinas. Southern States is a family owned dealership with 8 other locations. We have been in business for 45 years by doing business the right way. We have built a reputation of providing quality vehicles at the best prices and treating people with friendliness, honesty, and fairness. Our valued customers appreciate the way we do business, and we know you will too. We stand behind our vehicles long after the sale with our award winning Parts and Service Departments. Our specialists will take great care of you.
 
 

Business Details

Categories

(Edit)
Auto Dealers, Auto Parts Retail, Auto Service & Repair, Used & Pre-Owned Cars

Specialties

(Edit)
  • Southern States Volkswagen of Durham, Durham Volkswagen, Raleigh Volkswagen, Greensboro Volkswagen, North Carolina Volkswagen, new Volkswagen, used Volkswagen, pre- owned Volkswagen, sales, service, parts, Jetta, Passat, CC, New Beetle, Eos, GTI, Routan, Tiguan, Touareg 2

Hours of Operation

(Edit)
  • Mon 09:00 AM-08:00 PM
  • Tue 09:00 AM-08:00 PM
  • Wed 09:00 AM-08:00 PM
  • Thu 09:00 AM-08:00 PM
  • Fri 09:00 AM-08:00 PM
  • Sat 09:00 AM-06:00 PM

Additional Information

  • Your leading Research Triangle VW/Volkswagen Dealer in the Durham, NC Area.
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
5 of 5 stars
May 13, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
pete rubio was great
Was this Review helpful to you?   Yes No   
5 of 5 stars
May 7, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
First Service On My JetTa TDI Was Quick And Painless. Great Job!
Was this Review helpful to you?   Yes No   
5 of 5 stars
Apr 23, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Southern States Volkswagen of Durham is a dealership that provides excellent customer service. Derrick Lett, General Service Manager, has been there from the day I bought the car backing their product and service. I am very pleased with my car, thei... (More)
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5 of 5 stars
Apr 11, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Artur and the rest of the sales team were great and went the extra mile to get the exact vehicle I wanted, and worked with me on pricing. Love my new Jetta.
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5 of 5 stars
Mar 26, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
I had my car serviced today and received exceptional customer service. Raphael Clement has handled my car and completed all task then followed through to make sure I was 100% pleased. Derrick Lett, General Manager, met with me and ensured my experie... (More)
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5 of 5 stars
Mar 21, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Had a wonderful experience with the dealer. Will be telling all my friends about the experience
Was this Review helpful to you?   Yes No   
5 of 5 stars
Mar 6, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Purchasing my car from them was an amazing experience. All the gentlemen who helped me were amazingly nice and very understanding with the amount of questions I had. As a woman it is difficult to know you are getting a good price on a vehicle, but t... (More)
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5 of 5 stars
Jan 24, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test drives in the t... (More)
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5 of 5 stars
Jan 16, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
I am a new customer to this dealership recently moved here. In my last two experiences here I have been treated like royalty. I cannot identify with the negative reviews I have read here and frankly don't understand how any dealership could stay in... (More)
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5 of 5 stars
Jan 9, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
It helps if you submit internet price requests ahead of time -turned out to be about $1,000 less on an already good fair price Josh offered. So, overall, price was definitely a "5" after SSVW matched the internet quote (from the same dealer, but int... (More)
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5 of 5 stars
Jan 2, 2014
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Keith Hutchins was so courteous and helpful with the purchase of my new Beetle. It was my dream car and although I had some credit issues, Keith worked hard to get me in my dream car. I would highly recomend this dealership to anybody! These people... (More)
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5 of 5 stars
Dec 23, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Awesome Service!
Was this Review helpful to you?   Yes No   
5 of 5 stars
Dec 12, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Few dealerships own up to their brand when everything goes wrong. My 2010 GTI was having constant issues and finally the drive train failed after just 42k miles out of warranty. I have to commend Southern States with their professional approach in r... (More)
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5 of 5 stars
Dec 2, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Just a note to express our appreciation for the courteous, prompt, and professional mannerin which you and the staff of Southern States Volkswagen of Durham assisted us with the recent purchase of a 2010 New Beetle Convertible. On Friday morning, Au... (More)
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5 of 5 stars
Nov 21, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Keith did a great job. He was easy to work with and extremely plesant. I was direct about what my needs and budget were. His response was professional and thorough. The purchase was painless. I enjoyed working with Keith. He had a warm and open styl... (More)
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5 of 5 stars
Nov 15, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
I just want to make a shout out to Southern States VW of Durham, specifically Rod Miller, Keith Hutchins and Derek Lett (General Manger) and Santiago. I first heard about this dealership on the Light 103.9 over a year ago and wrote the name and numb... (More)
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5 of 5 stars
Nov 7, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and test drive... (More)
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5 of 5 stars
Oct 30, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Easy to work with, worked around my schedule, had plenty of vehicles to choose from, thoroughly explained financing options, ultimately made the deal work for me, was in a out in a couple hours.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Oct 23, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Standard oil change, tire rotation, and inspection. They were timely and helpful.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Oct 17, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Excellent service from everybody
Was this Review helpful to you?   Yes No   
5 of 5 stars
Oct 9, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Southern States has some awesome people there. All of there Techs are seasoned and definitely know what they are doing. Sam the service manager is a nice guy and helped me with two recalls I had on my 07 Jetta. The car is great and is by far the mos... (More)
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5 of 5 stars
Oct 3, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
My wife and I were on an east coast trip in May of 2012 when I left my lights on over night killed the battery and had to get the security code reboot to start the car. This happened on a Saturday afternoon as we were getting ready to leave for an... (More)
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5 of 5 stars
Sep 25, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Bought a car here . The service was polite, the car I got was super and the price was ok too
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5 of 5 stars
Sep 18, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
I own a 2012 Passat S from this dealership. This service here is always great! They are always going out of there way to help their customers. I went in today to get a new tire, they did not have the tire I wanted in stock so they provided me with a... (More)
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5 of 5 stars
Sep 11, 2013
by anonymous
business
Southern States Volkswagen of Durham 3823 Durham Chapel Hill Blvd.,
Durham, NC 27707
USA
Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test drives in the t... (More)
Was this Review helpful to you?   Yes No   
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At Southern States Automotive, we are proud to give you the best prices and the most outstanding service in the Carolinas. Southern States is a family owned dealership with 8 other locations. We have been in business for 45 years by doing business the right way. We have built a reputation of providing quality vehicles at the best prices and treating people with friendliness, honesty, and fairness. Our valued customers appreciate the way we do business, and we know you will too. We stand behind our vehicles long after the sale with our award winning Parts and Service Departments. Our specialists will take great care of you.