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Verizon Wireless770 Gallivan Blvd, Dorchester, MA02122 USA
I've been going to this store since July, 2011, when I first received my Droid X smart phone as a gift. On the first night, the phone "froze up", and I had to go into the store early the next morning, before taking a relative to the ER, to get it fu... (More) I've been going to this store since July, 2011, when I first received my Droid X smart phone as a gift. On the first night, the phone "froze up", and I had to go into the store early the next morning, before taking a relative to the ER, to get it functional. One of the sales people realized it needed to be updated to Droid X2 software, which solved the problem. For the rest of the week, shuttling between home and the hospital, whenever I had a problem I couldn't figure out as a new user, the staff at this store patiently and expertly explained things to me. Will always be grateful for their kindness and professionalism. Periodically I've needed to check with them on something and they've treated me with the same courtesy. Recently, I went to them with a question re: Google Voice. While not their product, one of the salesmen was able to help me figure it out. Thank you to all the men and women, managers and salespeople, who work at this store, for providing excellent service! (Hide)
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