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May 2, 2011
May 2, 2011
Laura Travis-Allstate Agent266 16th Ave Ste 101, Dayton, TN37321 USA
This particular office has messed up on my both Home and Auto insurance policies. Cancelled auto and I still got automatically billed, because they did not submit the paperwork/billing request in time. I cancelled about 2 weeks before, (April 13th... (More) This particular office has messed up on my both Home and Auto insurance policies. Cancelled auto and I still got automatically billed, because they did not submit the paperwork/billing request in time. I cancelled about 2 weeks before, (April 13th), they billed bank April 23rd. Policy expired April 26th. What I understand they didn't really process cancellation until the 26th. A letter to me says they processed it on the 13th. Found out that they also had been billing me for 2 primary residenses, where it should have been a residense and a rental home. Overpaid for several years. I know what coverage I asked for. (Hide)
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